Intermittent Sync Issues

Incident Report for Marketcircle

Resolved

This incident has been resolved.

Posted Sep 11, 2024 - 17:38 EDT

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Sep 11, 2024 - 15:19 EDT

Update

We are continuing to investigate.
Some syncs have been trickling through the whole time, however it is very slow.
We are working with our upstream provider on the networking issue.

We sincerely apologize for inconvenience!

Posted Sep 11, 2024 - 14:50 EDT

Update

We are continuing to investigate. It appears to be a networking issue.

Posted Sep 11, 2024 - 13:42 EDT

Update

We are continuing to investigate this issue.

Posted Sep 11, 2024 - 12:43 EDT

Update

We are continuing to investigate this issue.

Posted Sep 11, 2024 - 11:55 EDT

Update

We are continuing to investigate this issue.

Posted Sep 11, 2024 - 10:50 EDT

Investigating

We are currently investigating this issue.

Posted Sep 11, 2024 - 10:36 EDT

This incident affected: Daylite (Sync).