All Systems Operational

About This Site

This page is to track the cloud system status for Daylite and Billings Pro.

If all systems are 'green' and you have not been able to sync for a while, please turn off background sync in the preferences and restart the application.

If you need help, please contact support at: https://www.marketcircle.com/help/contact/

Billings Pro Operational
Billings - Desktop Sync   ? Operational
Billings - iPhone/iPad Sync   ? Operational
Billings - Numbering Service   ? Operational
Billings - Documents Service   ? Operational
Billings - Control Panel   ? Operational
Billings - Currency Service   Operational
Billings - Website   Operational
Daylite Cloud ? Operational
Signup   ? Operational
Mac & iPhone/iPad Sync   ? Operational
Attachments   ? Operational
Account Manager   ? Operational
CalDAV and CardDAV   ? Operational
Email Delivery   ? Operational
API   ? Operational
Notifications   Operational
Migrations   Operational
Main Website   ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
May 22, 2018

No incidents reported today.

May 21, 2018

No incidents reported.

May 20, 2018

No incidents reported.

May 19, 2018

No incidents reported.

May 18, 2018

No incidents reported.

May 17, 2018

No incidents reported.

May 16, 2018
Resolved - Some changes to Account Manager have been reverted. This incident is resolved.
May 16, 09:50 EDT
Investigating - We are investigating an outage related to the billing functions in account manager. We will post updates as we learn more.
May 16, 09:27 EDT
May 15, 2018
Resolved - This incident has been resolved.
May 15, 17:28 EDT
Monitoring - A fix has been implemented and we are monitoring the results.
May 15, 17:27 EDT
Update - We are continuing to work on a fix for this issue.
May 15, 16:49 EDT
Identified - The issue has been identified and a fix is being implemented.
May 15, 15:52 EDT
Update - We are continuing to investigate the outage.
May 15, 15:25 EDT
Investigating - We are investigating an outage. We will post updates as we learn more.
May 15, 14:50 EDT
May 14, 2018

No incidents reported.

May 13, 2018
Resolved - This incident has been resolved.
May 13, 06:20 EDT
Monitoring - A fix has been implemented and we are monitoring the results.
May 13, 05:16 EDT
Update - Our cloud provider has acknowledged an issue with hardware in the datacenter and are working to resolve the issue.
May 13, 04:00 EDT
Identified - We identified an issue with one of our servers. We are working with our cloud provider to resolve the issue.
May 13, 03:02 EDT
May 12, 2018

No incidents reported.

May 11, 2018
Resolved - The emergency maintenance is complete.
May 11, 20:17 EDT
Investigating - Billings Pro will be unavailble for some customers for up to 20 minutes as we perform some emergency maintenance.
May 11, 20:12 EDT
Resolved - This incident has been resolved.
May 11, 14:30 EDT
Update - Performance is back to normal. We are continuing to monitor before resolving this incident.
May 11, 14:27 EDT
Monitoring - Connectivity has been restored for all customers. Performance may be slow as postponed syncs occur simultaneously.
May 11, 14:12 EDT
Update - The database has been restored. We are still working on restoring connectivity to this database for all customers.
May 11, 13:49 EDT
Update - We are continuing to switch over to the backup database. Additionally, we are replacing the failed drive in the primary database.
May 11, 13:15 EDT
Update - We are continuing to switch over to the backup database.
May 11, 12:31 EDT
Update - We have had to extend the outage to all Billings Pro customers while we work to restore service.
May 11, 11:56 EDT
Update - We are continuing to switch over to the backup database.
May 11, 11:40 EDT
Update - We are continuing to switch over to the backup database.
May 11, 11:05 EDT
Update - We are continuing to switch over to the backup database.
May 11, 10:35 EDT
Update - We are continuing to switch over to the backup database.
May 11, 10:02 EDT
Identified - We have identified a drive failure in one of the databases. We are switching over to the backup database.
May 11, 09:18 EDT
Update - We are continuing to investigate this issue.
May 11, 08:46 EDT
Investigating - There is a subset of customers experiencing issues with Billings Pro. We are investigating the cause.
May 11, 08:12 EDT
Resolved - The outage has been resolved.
May 11, 13:29 EDT
Investigating - Parts of the marketcircle.com website are down. We are investigating.
May 11, 13:20 EDT
Resolved - The outage has been resolved.
May 11, 13:13 EDT
Investigating - We are investigating an outage. We will post updates as we learn more.
May 11, 13:06 EDT
May 10, 2018

No incidents reported.

May 9, 2018

No incidents reported.

May 8, 2018

No incidents reported.