All Systems Operational

About This Site

This page is to track the cloud system status for Daylite and Billings Pro.

If all systems are 'green' and you have not been able to sync for a while, please turn off background sync in the preferences and restart the application.

If you need help, please contact support at: https://www.marketcircle.com/help/contact/

Billings Pro Operational
Billings - Desktop Sync   ? Operational
Billings - iPhone/iPad Sync   ? Operational
Billings - Numbering Service   ? Operational
Billings - Documents Service   ? Operational
Billings - Control Panel   ? Operational
Billings - Currency Service   Operational
Billings - Website   Operational
Daylite Cloud ? Operational
Signup   ? Operational
Mac & iPhone/iPad Sync   ? Operational
Attachments   ? Operational
Account Manager   ? Operational
CalDAV and CardDAV   ? Operational
Email Delivery   ? Operational
API   ? Operational
Notifications   Operational
Migrations   Operational
Main Website   ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Jul 21, 2018

No incidents reported today.

Jul 20, 2018

No incidents reported.

Jul 19, 2018
Resolved - This incident has been resolved.
Jul 19, 16:44 EDT
Identified - We are investigating an issue with E-Mails in Daylite
Jul 19, 16:25 EDT
Jul 18, 2018
Resolved - This incident has been resolved.
Jul 18, 13:32 EDT
Identified - The issue has been identified and a fix is being implemented.
Jul 18, 13:31 EDT
Resolved - This incident has been resolved.
Jul 18, 09:33 EDT
Monitoring - A fix has been implemented and we are monitoring the results.
Jul 12, 11:44 EDT
Investigating - Some customers are encountering "Error 503 first byte timeout" responses when accessing portions of the Marketcircle website and account manager. We are currently investigating the issue.
Jul 11, 10:04 EDT
Jul 17, 2018
Resolved - This incident has been resolved.
Jul 17, 17:02 EDT
Monitoring - A fix has been implemented and we are monitoring the results.
Jul 17, 16:16 EDT
Identified - The issue has been identified and a fix is being implemented.
Jul 17, 11:44 EDT
Investigating - Transactional emails such as password reset emails are currently not working from the Billings Pro control panel. We are investigating the issue.
Jul 17, 10:09 EDT
Jul 16, 2018

No incidents reported.

Jul 15, 2018

No incidents reported.

Jul 14, 2018

No incidents reported.

Jul 13, 2018

No incidents reported.

Jul 11, 2018
Resolved - This incident has been resolved.
Jul 11, 17:01 EDT
Monitoring - A fix has been implemented and we are monitoring the results.
Jul 11, 16:49 EDT
Investigating - https://www.marketcircle.com/help is currently returning an internal server error. We are investigating the cause.
Jul 11, 16:23 EDT
Resolved - This incident has been resolved.
Jul 11, 13:08 EDT
Investigating - There is an issue with newly created accounts not being able to log into DLSA to perform a migration. We are investigating the issue.
Jul 11, 12:47 EDT
Jul 10, 2018
Resolved - This incident has been resolved.
Jul 10, 14:36 EDT
Identified - Some users have reported that they are unable to invoice. This should only be affecting a small number of users, and we are aware of the cause. We are in the process of implementing a fix.

Thank you for your patience.
Jul 10, 13:10 EDT
Jul 9, 2018
Completed - The scheduled maintenance has been completed.
Jul 9, 08:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 9, 01:00 EDT
Scheduled - Our provider DigitalOcean will be performing maintenance on a number of our hosts. Access to our services may become intermittent during this time.
Jun 26, 11:10 EDT
Jul 8, 2018

No incidents reported.

Jul 7, 2018

No incidents reported.