Marketcircle Status

All Systems Operational

About This Site

This page is to track the cloud system status for Daylite and Billings Pro.

If all systems are 'green' and you have not been able to sync for a while, please turn off background sync in the preferences and restart the application.

If you need help, please contact support at: https://www.marketcircle.com/help/contact/

Billings Pro Operational

Billings - Desktop Sync Operational

Billings - iPhone/iPad Sync Operational

Billings - Numbering Service Operational

Billings - Documents Service Operational

Billings - Control Panel Operational

Billings - Currency Service Operational

Billings - Website Operational

Daylite Operational

Sync Operational

API (including attachments & email content) Operational

Notifications Operational

Account Management (including signup) Operational

CalDAV and CardDAV Operational

Email Delivery Operational

Main Website Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

Oct 16, 2024

No incidents reported today.

Oct 15, 2024

No incidents reported.

Oct 14, 2024

No incidents reported.

Oct 13, 2024

No incidents reported.

Oct 12, 2024

No incidents reported.

Oct 11, 2024

No incidents reported.

Oct 10, 2024

Meeting Invitations are not being sent

Resolved - Outbound meeting invites are being processed properly since the resolution.
Oct 10, 09:19 EDT

Monitoring - Our upstream provider (sendgrid) somehow found the time to turn the switch back on for us. Deliveries seem to be going through. We are monitoring.

We sincerely apologize for the inconvenience!
Oct 10, 00:46 EDT

Update - Sadly, our upstream provider is taking their time, no how much pressure we put on them. Once again, we apologize!
Oct 9, 18:11 EDT

Update - We continue to wait to hear back from the upstream provider. We sincerely apologize for the inconvenience!!
Oct 9, 12:04 EDT

Update - We are continuing to work with our upstream provider to resolve this issue.
Oct 9, 10:00 EDT

Update - We are continuing to work on a fix for this issue.
Oct 9, 08:34 EDT

Identified - Our upstream provider is holding our outbound meeting invitations emails. We are working to resolve this asap.
Oct 9, 08:33 EDT

Oct 9, 2024

Oct 8, 2024

General Maintenance

Completed - The scheduled maintenance has been completed.
Oct 8, 22:12 EDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 8, 20:30 EDT

Scheduled - We will be performing some general maintenance work. We do not expect services to be down the entire time.
Oct 8, 10:01 EDT

Oct 7, 2024

No incidents reported.

Oct 6, 2024

No incidents reported.

Oct 5, 2024

No incidents reported.

Oct 4, 2024

No incidents reported.

Oct 3, 2024

Delayed delivery of notifications and webhooks for 1/8 of our customers

Resolved - This incident has been resolved.
Oct 3, 14:34 EDT

Identified - The issue has been identified and a fix is being implemented.
Oct 3, 14:20 EDT

Update - We are continuing to investigate this issue.
Oct 3, 13:34 EDT

Investigating - We are currently investigating this issue.
Oct 3, 13:34 EDT

Oct 2, 2024

No incidents reported.